Canadian Motor Vehicle Arbitration Plan (CAMVAP)

Established In 1994, the Canadian Motor Vehicle Arbitration Plan (CAMVAP) is a voluntary alternative dispute resolution program to help consumers resolve eligible disputes with vehicle manufacturers and distributors about alleged defects in your vehicle’s assembly or materials, or how the manufacturer is applying or administering its new vehicle warranty. Disputes are resolved through binding arbitration.

CAMVAP is Fair, Fast, Friendly, Final and importantly Free: CAMVAP is free to consumers and generally affords the consumer an opportunity to resolve their problems with their vehicle manufacturer much more quickly, without the complexities, frustration and expense associated with the court system.

CAMVAP is the largest national, consumer product arbitration plan in Canada handling approximately 300 cases annually.

For more information and to determine if CAMVAP is right for you call 1-800-207-0685 or visit the website at