Proactive, Innovative, Responsive and Leading-edge describes the programs the CVMA has introduced.

  • Canadian Automotive Service Information Standards (CASIS)

    CASIS is a voluntary agreement among the Canadian Vehicle Manufacturers’ Association (CVMA), the Global Automakers of Canada, the National Automotive Trades Association and the Automotive Industries Association of Canada.

  • National Automobile Dealer Arbitration Program (NADAP)

    Established in 1997, the National Automobile Dealer Arbitration Program (NADAP) provides a process for resolving disputes between manufacturers and dealers. Roughly 90 percent of Canada’s automobile dealers participate with their manufacturers in NADAP.

  • Canadian Motor Vehicle Arbitration Plan (CAMVAP)

    Established In 1994, the Canadian Motor Vehicle Arbitration Plan (CAMVAP) is a voluntary alternative dispute resolution program to help consumers resolve eligible disputes with vehicle manufacturers and distributors about alleged defects in your vehicle’s assembly or materials, or how the manufacturer is applying or administering its new vehicle warranty. Disputes are resolved through binding arbitration.
  • World Manufacturer Identifier Code (WMI)

    The VIN is a 17 digit alphanumeric identifying code, SPECIFIC to each vehicle. It is a vehicle’s fingerprint and helps to protect consumers by ensuring that all vehicles are manufactured in compliance with the Canadian Motor Vehicle Safety Act.

  • Mercury Switch Recovery

    On December 29, 2007, Environment Canada published a Notice in the Canada Gazette requiring the development of a pollution-prevention plan regarding the release of mercury from switches in end-of-life vehicles, including the number of mercury switches collected and the estimated capture rate, be reported publicly each year.